Email delivery issue between Salesforce to VMware

Resolved
Resolved

Emails from SFDC are getting delivered without any issues. This incident stands to resolve.

Start Time: April 07, 2019 6:49 AM UTC End Time: April 07, 2019 10:05 AM UTC

Impact: None

Recovering

Support team resolved the issue. Users are now able to send email from Salesforce to the customer and Vmware Star. Services are being monitored.

Start Time: April 07, 2019 6:49 AM UTC End Time: April 07, 2019 10:05 AM UTC

Impact: None

Updated

Users might experience issues with email delivery from Salesforce to VMware. Teams are still exploring the cause of these issues. We will continue to update you on progress.

Start Time: April 07, 2019 6:49 AM UTC End Time: N/A

Impact: Outbound email delivery is impacted

Investigating

Users might experience issues with email delivery from Salesforce to VMware. Support teams are working to isolate and fix the issue at earliest.

Start Time: April 07, 2019 6:49 AM UTC End Time: N/A

Impact: Outbound email delivery is impacted

Began at:

Affected components
  • VMware Cloud Services
    • VMware Skyline
      • VMware Skyline
    • VMware HCX
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS