VMware SASE - Investigating - CWS SAML vco75-usvi1, vco61-usvi1, vco57-usvi1, vco133-usvi1

Resolved
Resolved

The VMware SASE team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.

Start Time: February 23, 2023 14:39 UTC End Time: February 23, 2023 15:57 UTC

Current Impact: None (issue resolved)

Updated

We are continuing to monitor for any further issues.

Updated

Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time: February 23, 2023 14:39 UTC End Time: February 23, 2023 15:57 UTC

Current Impact: None (issue mitigated and being monitored)

Recovering

Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time: February 23, 2023 14:39 UTC End Time: February 23, 2023 15:57 UTC

Current Impact: None (issue mitigated and being monitored)

Investigating

The VMware SASE team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.

Start Time: February 23, 2023 14:39 UTC End Time: To be determined

Current Impact: CWS SAML configuration services not functional on vco75-usvi1, vco61-usvi1, vco57-usvi1, vco133-usvi1

Began at: