Issue with VMware Cloud on AWS Service and vRealize Suite

Resolved
Resolved

VMware Engineering have completely recovered all the services. This incident stands resolved.

Start Time: July 10, 2022 17:56 UTC End Time: July 10, 2022 21:07 UTC

Impact: None

Updated

VMware Engineering have recovered all vRealize services except VMware vRealize Log Insight Cloud. More updates will be provided as available.

Start Time: July 10, 2022 17:56 UTC End Time: N/A

Impact: All dependent services/customers in the Europe (London) region may observe issues.

Updated

VMware Engineering are working towards complete recovery. The VMware Cloud on AWS service has recovered. More updates will be provided as available.

Start Time: July 10, 2022 17:56 UTC End Time: N/A

Impact: All dependent services/customers in the Europe (London) region may observe issues.

Updated

VMware Engineering have identified and mitigated the root cause. We are observing recovery of the affected services. Further validations are in progress. More updates will be provided as available.

Start Time: July 10, 2022 17:56 UTC End Time: N/A

Impact: All dependent services/customers in the Europe (London) region may observe issues.

Identified

VMware Engineering are observing a service event in the Europe (UK/London) and are working towards issue restoration. Further updates will be provided as available.

Start Time: July 10, 2022 17:56 UTC End Time: N/A

Impact: All dependent services/customers in the Europe (London) region may observe issues.

Investigating

VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: July 10, 2022 17:56 UTC End Time: N/A

Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Aria
      • VMware Aria Operations for Networks
        • Europe (London)
      • VMware Aria Operations for Logs
        • Europe (London)
      • VMware Aria Operations
        • Europe (London)
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS