[Rescheduled] Service Status Migration to new platform on February 12, 2024

Monday, 12 February 2 hours
Scheduled
Scheduled

Service Status Migration to new platform on February 12, 2024 Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. As a trusted advisor to our customers, our service status site provides transparency around service availability and performance for Broadcom products and services.

By subscribing through the Broadcom Service Status website, you can be notified of service interruptions and receive proactive maintenance notifications to Broadcom's software products, in a single view, without authenticating through a portal.

We are therefore excited to share that on February 12, 2024, we are migrating the VMware VeloCloud SASE Status page to Broadcom Service Status platform. Some of the highlights include a single website; single subscription workflow; and an improved user experience. For further details click here.

Action required Broadcom will automatically migrate your existing subscription(s) from the previous platform to the new platform.

You will need to ensure that you bookmark https://status.broadcom.com as this will now be the single URL that will be used. You should also consider whitelisting the notification email, service.status@broadcom.com.

All SMS notifications will come from a single number +1 870 686 5499. If the subscribers' country supports Alphanumeric Sender IDs, such as in the UK, messages will appear to come from "Broadcom"; otherwise, the traditional US-based phone number +1 870 686 5499 will be used.

Schedule Start time: February 12, 2024 at 15:00 UTC End time: February 12, 2024 at 17:00 UTC

Affected components
  • DX O2 SAAS
    • DX Operational Observability – US
      • Application Performance Management
      • End User Monitoring
      • Intelligence Platform