Service Status Migration to new platform on March 11, 2024

Monday, 11 March 2 hours
Scheduled
Scheduled

Broadcom Service Status (https://status.broadcom.com/) is a pivotal component of our customer experience to provide enterprise level support. As a trusted advisor to our customers, our service status site provides transparency around service availability and performance for Broadcom products and services.

By subscribing through the Broadcom Service Status website, you can be notified of service interruptions and receive proactive maintenance notifications to Broadcom's software products, in a single view, without authenticating through a portal.

We are therefore excited to share that on March 11, 2024, we are migrating the GovCloud Status Page (https://status.gov.vmware-services.io/) to the Broadcom Service Status platform. Some of the highlights include a single website; single subscription workflow; and an improved user experience. For further details click here (https://knowledge.broadcom.com/external/article?articleNumber=215184).

Action required

Broadcom will automatically migrate your existing subscription(s) from the previous platform to the new platform.

You will need to ensure that you bookmark https://status.broadcom.com as this will now be the single URL that will be used. You should also consider whitelisting the notification email, service.status@broadcom.com.

All SMS notifications will come from a single number +1 870 686 5499. If the subscribers' country supports Alphanumeric Sender IDs, such as in the UK, messages will appear to come from "Broadcom"; otherwise, the traditional US-based phone number +1 870 686 5499 will be used.

Start time: Monday, March 11 at 10:00AM Eastern Time (ET) (15:00 UTC) End time: Monday, March 11 at 12:00PM ET (17:00 UTC)

Affected components
  • VMware Cloud Services - GovCloud Status Page
    • VMware SD-WAN on GovCloud
      • SD-WAN Gateways US Gov West
      • SD-WAN Orchestrators US Gov West
      • SD-WAN Orchestrators US Gov East
      • SD-WAN Gateways US Gov East
    • VMware CBC Workload Protection on GovCloud
      • Vulnerability Assessment Service
      • Appliance Service
      • Device Services
      • Behavioral EDR
      • Inventory Service
      • Event Processing
      • Life Cycle Management Service
      • Asset Inventory
      • API Services
      • vCenter Plugin
    • VMware CBC Audit & Remediation on GovCloud
      • Audit & Remediation Live Response
      • Audit & Remediation Result Processing
      • Audit & Remediation Public API
    • VMware CBC Event Forwarder on GovCloud
      • Event Forwarder
      • Alert Forwarder
    • VMware CBC Enterprise EDR on GovCloud
      • Enterprise EDR Event Ingestion
      • Enterprise EDR Event Processing
      • Enterprise EDR Watchlist and Reporting
      • Enterprise EDR UBS
      • Enterprise EDR Watchlist Processing
      • Enterprise EDR Search
    • VMware Cloud on AWS GovCloud
      • VMware Cloud on AWS GovCloud
      • VMware Cloud Disaster Recovery
    • VMware Cloud on AWS GovCloud SDDC
      • US Gov East
      • US Gov West
    • VMware Hybrid Cloud Extension (HCX)
      • HCX Deployer
      • HCX Command & Control
    • VMware CBC Endpoint Standard on GovCloud
      • Content Delivery Services
      • Cloud Analysis Service
      • API Services
      • Managed Detection - Endpoint Standard Only
      • Event Processing
      • Device Services
      • Dashboard
      • VMware AppDefense Integration Service
      • CDC Reputation - Services
      • Notification Services
    • VMware Cloud Services Console