New SDDC deployment failure on VMware Cloud on AWS

Resolved
Resolved

The team has confirmed that the SDDC deployment issue has been resolved and normal operations have been restored.

Impact: None.

Start Time: Jan 02 2018 07:21 PM UTC End Time: Jan 03 2018 10:50 am UTC

Updated

The team is testing the proposed fix in pre-production and is estimating testing will complete in a couple hours. We will keep you posted with updates.

Impact: SDDC Provisioning is failing. Note, we do not expect this issue to impact existing SDDCs.

Start Time: Jan 02 2018 07:21 PM UTC End Time: N/A

Updated

Feature Impacted: New SDDC provisioning. Team has a fix which is being validated. We expect feature restoration within the next 4 hours i.e., 7 PM PST. Thank you!

Impact: SDDC Provisioning is failing. Note, we do not expect this issue to impact existing SDDCs.

Start Time: Jan 02 2018 07:21 PM UTC End Time: N/A

Updated

Team has identified a potential fix and is formulating a testing and deployment plan.

Impact: SDDC Provisioning is failing. Note, we do not expect this issue to impact existing SDDCs.

Start Time: Jan 02 2018 07:21 PM UTC End Time: N/A

Investigating

Please be advised that we are experiencing deployment failure for new SDDCs. Please do not deploy a new SDDC until the issue is resolved. We will keep you posted with updates.

Impact: SDDC Provisioning is failing. Note that we do not expect this issue to impact existing SDDCs.

Start Time: Jan 02 2018 07:21 PM UTC End Time: N/A

Began at:

Affected components