VMware Cloud Services Functionality Issues

Start Time (UTC): February 12,2020 12:21 UTC
End Time (UTC): February 12, 2020 15:40 UTC

Duration: 3hrs 19mins

Event Summary:
Users may not be able to access the “Networking & Security Tab” within the VMware Cloud on AWS console for their SDDCs.

Impact Summary:
Users might not be able to make any changes to the Network Configuration. No impact to existing workloads.

Event Cause: VMC engineering redeployed and restarted reverse proxy K8S (Kubernetes) pods.

VMware Engineering team identified the root cause and applied the fix which restored the service. CSP services are fully functional and working as expected.

Start Time: February 05, 2020, 13:45 UTC End Time: February 05, 2020, 14:23 UTC

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect any impact on existing workloads.

VMware Engineering team identified the root cause and working towards restoring the service at the earliest. More updates shall be provided within 1 hour.

Start Time: February 05, 2020, 13:45 UTC End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect any impact on existing workloads.

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: February 05, 2020, 13:45 UTC End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.