Resolved
Resolved

VMware Engineering has mitigated the issue. This incident stands resolved.

Start Time: January 07, 2020 13:07 UTC End Time: January 07, 2020 14:08 UTC

Impact: None

Updated

VMware Engineering are investigating the issue and we will provide additional updates within the next hour.

Start Time: January 07, 2020 13:07 UTC End Time: N/A

Impact: Intermittent issues with console login and below functionalities of our VMware Cloud Services: Filing a Support Request. Registering a Credit Card. Accessing Commit Contracts.

We do not expect an impact on existing workloads

Investigating

VMware Cloud Services is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible

Start Time: January 07, 2020 13:07 UTC End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Skyline
      • VMware Skyline
    • VMware Lab Platform
      • VMware Lab Platform
    • VMware Marketplace
    • VMware HCX
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS