Resolved

VMware Engineering team have mitigated the issue. All services are now completely operational. This incident stands resolved.

Start Time: September 29, 2020 15:47 UTC End Time: September 29, 2020 16:29 UTC

Impact: None

Updated

VMware Engineering team have observed an issue with Cloud Services console and are actively working on restoring the same. Further updates will be provided within the next hour.

Start Time: September 29, 2020 15:47 UTC End Time: N/A

Impact: Cloud console and hosted services will not be accessible

Investigating

VMware Cloud Services is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: September 29, 2020 15:47 UTC End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Tanzu
      • VMware Tanzu Service Mesh
      • VMware Tanzu Mission Control
      • VMware Tanzu Application Catalog
    • VMware Skyline
      • VMware Skyline
    • VMware Lab Platform
      • VMware Lab Platform
    • VMware Marketplace
    • VMware vCloud Usage Insight
    • VMware Cloud Partner Navigator
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS