Resolved

VMware Engineering team applied the fix and validated the service. This is the final notification for this incident.

Start Time: December 12, 2023 07:23 UTC End Time: December 12, 2023 07:40 UTC

Current Impact: None

Recovering

VMware Engineering team has implemented mitigation measures and are seeing improvement and recovery of the service. However, To ensure stability we will monitor the service for the next 30 minutes.

Start Time: December 12, 2023 07:23 UTC End Time: December 12, 2023 07:40 UTC

Current Impact: None (Users might have experienced issue with Customers enrollment to labs and admins couldn't see the enrollments option.

Investigating

VMware Lab Platform is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: December 12, 2023 07:23 UTC End Time: N/A

Current Impact: Customers are unable to enroll to labs and admins cannot see enrollments.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Lab Platform
      • Asia Pacific (Bangalore) - ap-south-1
      • Europe (Amsterdam) - eu-central-1
      • US West (Washington) - us-west-2
      • US West (N.California) - us-west-1
      • VMware Lab Platform