Service Status Migration to new platform on February 26, 2024

Monday, 26 February 2 hours
Scheduled
Scheduled

Broadcom Service Status(https://status.broadcom.com/) is a pivotal component of our customer experience to provide enterprise level support. As a trusted advisor to our customers, our service status site provides transparency around service availability and performance for Broadcom products and services.

By subscribing through the Broadcom Service Status website, you can be notified of service interruptions and receive proactive maintenance notifications to Broadcom's software products, in a single view, without authenticating through a portal.

We are therefore excited to share that on February 26, 2024, we are migrating the VMware Lastline Status Page(https://lastline.statuspage.io/) to Broadcom Service Status platform. Some of the highlights include a single website; single subscription workflow; and an improved user experience. For further details click here(https://knowledge.broadcom.com/external/article?articleNumber=215184).

Action required

Broadcom will automatically migrate your existing subscription(s) from the previous platform to the new platform.

You will need to ensure that you bookmark https://status.broadcom.com as this will now be the single URL that will be used. You should also consider whitelisting the notification email, service.status@broadcom.com.

All SMS notifications will come from a single number +1 870 686 5499. If the subscribers' country supports Alphanumeric Sender IDs, such as in the UK, messages will appear to come from "Broadcom"; otherwise, the traditional US-based phone number +1 870 686 5499 will be used.

Affected components
  • VMware Lastline ATP Cloud
    • On-premises
      • On-premises customers
    • Australia
      • Australia API Submissions
      • Australia Analysis
    • Other Services
      • Global Threat Intelligence Knowledge Base
    • North America
      • North America Hosted Appliances
      • North America API Submissions
      • North America Portal UI
      • North America Analysis
    • EMEA
      • EMEA Hosted Appliances
      • EMEA Analysis
      • EMEA API Submissions
      • EMEA Portal UI