VMware Tanzu CloudHealth: AWS Data/Azure Data/Google Cloud Data/Oracle Cloud Data/ VMware Cloud Data/Data Center/Partner Platform Degraded asset and metric collection across all Clouds

Resolved
Resolved

The impacted services are fully operational now, however, the collection during this period has been intermittent so short-lived assets terminated during this period may not be present. This incident has been resolved, and there will be no additional updates.

Start Time: September 29, 2023 00:40 UTC End Time: September 29, 2023 06:00 UTC

Current Impact: None

Updated

The Tanzu CloudHealth platform is experiencing degraded asset and metric collection for all clouds starting at approximately 12:40 AM UTC on 29/9/23. The next update will be given in 2 hours.

This has been confirmed to impact the following areas of the platform:

  • Asset Collection
  • Metric Collection
  • Policy Actions We will provide further updates if any further impacts are observed.

Start Time: September 29, 2023 00:40 UTC End Time: N/A

Current Impact: Asset and metric collection are impacted across all clouds currently meaning newly created assets, and recent metric data will not be available within the platform. Policies configured to take actions within Cloud Environments may intermittently be impacted, these actions will be retried if they do not successfully complete.

Investigating

The Tanzu CloudHealth platform is experiencing degraded asset and metric collection for all clouds starting at approximately 12:40 AM UTC on 29/9/23. The next update will be given in 2 hours.

This has been confirmed to impact the following areas of the platform:

  • Asset Collection
  • Metric Collection
  • Policy Actions We will provide further updates if any further impacts are observed.

Start Time: September 29, 2023 00:40 UTC End Time: N/A

Current Impact: Asset and metric collection are impacted across all clouds currently meaning newly created assets, and recent metric data will not be available within the platform. Policies configured to take actions within Cloud Environments may intermittently be impacted, these actions will be retried if they do not successfully complete.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Tanzu
      • VMware Tanzu CloudHealth
        • Partner Platform
        • Data Center
        • VMware Cloud Data
        • Oracle Cloud Data
        • Google Cloud Data
        • Azure Data
        • AWS Data